MSD's Sewer Backup (SBU) Program offers a Prevention Program for customers with recurring backups caused by inadequate capacity in the MSD public sewer.
If you have experienced two or more sewer backups from the MSD public sewer system over a five-year period due to inadequate capacity, you may be eligible for the installation of a backup prevention device on your property at no cost.
To determine eligibility, property owners must fill out a questionnaire describing the history of sewer backups on the property.
To get a copy of the questionnaire, please contact the Prevention Office.
If your property qualifies for assistance, an MSD representative will contact you by telephone to set up an interview and initial site survey. If your property does not qualify, you will receive an explanatory letter by mail.
If your property qualifies for assistance, these are the steps that will be followed. During this time, property owners and/or their tenants must not store personal property in the area experiencing sewer backups, and carpeting, flooring, or drywall must not be installed in this area.
This process takes on average 6 months to one year but could take longer depending on the specifics of your property and weather conditions.
Property Owner Interview and Initial Site Survey
Solution Identification Design