It's all about clean water.

Find out why

pay sewer/water bill

Online Bill Pay if you are an MSD and GCWW Customer

pay now

get a permit

Need sewer records, sewer tap permit, or sewer availability?

go now

Report a sewer backup

Experiencing a sewer backup? Report it now

report now

Resources

box-card

Find an MSD project

MSD is hard at work upgrading the public sewer system.  Find an MSD project across Hamilton County.

Learn more
box-card

View CSO Activity

View our Combined Sewer Overflow (CSO) Activity Map to find out which CSO outfalls in MSD's service area are suspected to be actively overflowing or were recently active (within the last 72 hours).

Learn more

Programs

  • box-card

    Sewer Backup (SBU) Program

    MSD's SBU program provides assistance to customers who have experienced sewer backups from the public sewer. 

     

    LEARN MORE

  • box-card

    Customer Assistance Program (CAP)

    MSD offers a Customer Assistance Program (CAP) to help low-income senior citizens pay their sewer bills.

     

    LEARN MORE

  • box-card

    CSO Notification Program

    Information about combined sewer overflows (CSOs) in Hamilton County.

     

    LEARN MORE

  • box-card

    Wet Weather Program

    MSD is implementing a Wet Weather Program to reduce sewer overflows into local rivers and streams.

     

    LEARN MORE

  • box-card

    Smart Sewers Program

    MSD is building a "Smart Sewer" system that is helping to reduce sewer overflows into our creeks and rivers.

     

    Learn more

  • box-card

    Water Quality Monitoring Program

    MSD monitors water quality in major streams and rivers across Hamilton County.

     

    LEARN MORE

Features

box-card

LICK RUN GREENWAY

Visit the Lick Run Greenway, Cincinnati’s newest urban recreational space!

 

learn more
box-card

MILL CREEK'S JOURNEY TOWARD RECOVERY

The Mill Creek, once named the most endangered urban stream in America, is on the road toward recovery.

 

Learn more

Caring for
our customers

learn more

THE LATEST

News & Announcements

box-card

October 18, 2024

Notice of Construction and Traffic Alert for Downtown Cincinnati (Pendleton Area) - Sewer Work along Reading Road

Traffic impacts will occur along Reading Road in the Pendleton area of downtown Cincinnati starting the week of October 21 as MSD constructs new sewers and rehabilitates existing sewers in the area.

 

The work is expected to be completed by summer 2025, pending weather and field conditions.

Learn more

box-card

October 08, 2024

Notice of Construction for Springfield Township - Facility Demolition off Daly Road

MSD will begin demolishing the Daly Road Treatment Facility, an obsolete facility located in the 8400 block of Daly Road in Finneytown (Springfield Township), on or around October 9. The project is scheduled to be completed by spring 2025, pending weather and field conditions.

 

Traffic impacts on Daly Road should be minimal with no anticipated road closures. Delays could be possible when equipment is entering or leaving the entrance drive off Daly Road.

Learn more

box-card

September 27, 2024

Sewer Backup? 5 Things You Need to Know

Over the last 24 hours, the Cincinnati area has been hit by heavy rains (up to 1-2 inches) that could result in sewer overflows into local creeks and rivers and sewer backups into buildings.

 

If you experience a sewer backup in your home or business, here are five things you need to know:

 

  1. You can report a sewer backup 24/7 to MSD at (513) 352-4900 or msdgc.org/sbu
  2. MSD investigates every report of a sewer backup to determine whether it's eligible for assistance through our Sewer Backup (SBU) Program.
  3. MSD provides professional cleaning services at no charge to eligible property owners and tenants.
  4. MSD offers reimbursement for eligible damages from sewer backups caused by the MSD public sewer.
  5. When a sewer backup or water intrusion is not caused by the MSD public sewer,  the property owner is often responsible for the cleanup and/or repairs.

NOTE: Heavy rains can also lead to runoff and flooding in spots. Please visit the City of Cincinnati's Stormwater Management Utility (SMU) webpage for information on how to reduce street and property flooding.

 

Visit the MSD website for more information about sewer backups.