The Cincinnati area was hit by a significant rainstorm this afternoon. Heavy rains can potentially result in sewer overflows into local creeks and rivers and sewer backups into buildings.
If you have experienced a sewer backup in your home or business, here are five things you need to know:
- You can report a sewer backup 24/7 to MSD at (513) 352-4900 or msdgc.org/sbu
- MSD investigates every report of a sewer backup to determine whether it's eligible for assistance through our Sewer Backup (SBU) Program.
- MSD provides professional cleaning services at no charge to eligible property owners and tenants.
- MSD offers reimbursement for eligible damages from sewer backups caused by the MSD public sewer.
- When a sewer backup or water intrusion is not caused by the MSD public sewer, the property owner is often responsible for the cleanup and/or repairs.
View the press release
