Heavy rain has occurred over the last 24 hours in the Cincinnati area. These weather conditions could potentially result in sewer overflows into local creeks and rivers and sewer backups into buildings.
If you have experienced a sewer backup in your home or business, here are five things you need to know:
- You can report a sewer backup 24/7 to MSD at (513) 352-4900 or msdgc.org/sbu
- MSD investigates every report of a sewer backup to determine whether it's eligible for assistance through our Sewer Backup (SBU) Program.
- MSD provides professional cleaning services at no charge to eligible property owners and tenants.
- MSD offers reimbursement for eligible damages from sewer backups caused by the MSD public sewer.
- When a sewer backup or water intrusion is not caused by the MSD public sewer, the property owner is often responsible for the cleanup and/or repairs.
View the press release
