It's all about clean water.

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Online Bill Pay if you are an MSD and GCWW Customer

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get a permit

Need sewer records, sewer tap permit, or sewer availability?

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Report a sewer backup

Experiencing a sewer backup? Report it now

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Resources

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Find an MSD project

MSD is hard at work upgrading the public sewer system.  Find an MSD project across Hamilton County.

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View CSO Activity

View our Combined Sewer Overflow (CSO) Activity Map to find out which CSO outfalls in MSD's service area are suspected to be actively overflowing or were recently active (within the last 72 hours).

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Programs

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    Sewer Backup (SBU) Program

    MSD's SBU program provides assistance to customers who have experienced sewer backups from the public sewer. 

     

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    Customer Assistance Program (CAP)

    MSD offers a Customer Assistance Program (CAP) to help low-income senior citizens pay their sewer bills.

     

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    CSO Notification Program

    Information about combined sewer overflows (CSOs) in Hamilton County.

     

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    Wet Weather Program

    MSD is implementing a Wet Weather Program to reduce sewer overflows into local rivers and streams.

     

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    Smart Sewers Program

    MSD is building a "Smart Sewer" system that is helping to reduce sewer overflows into our creeks and rivers.

     

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    Water Quality Monitoring Program

    MSD monitors water quality in major streams and rivers across Hamilton County.

     

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Features

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LICK RUN GREENWAY

Visit the Lick Run Greenway, Cincinnati’s newest urban recreational space!

 

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MILL CREEK'S JOURNEY TOWARD RECOVERY

The Mill Creek, once named the most endangered urban stream in America, is on the road toward recovery.

 

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Caring for
our customers

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THE LATEST

News & Announcements

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July 09, 2024

Sewer Backup? 5 Things You Need to Know

The Cincinnati area was hit by a significant rainstorm this afternoon. Heavy rains can potentially result in sewer overflows into local creeks and rivers and sewer backups into buildings.

 

If you have experienced a sewer backup in your home or business, here are five things you need to know:

  1. You can report a sewer backup 24/7 to MSD at (513) 352-4900 or msdgc.org/sbu
  2. MSD investigates every report of a sewer backup to determine whether it's eligible for assistance through our Sewer Backup (SBU) Program.
  3. MSD provides professional cleaning services at no charge to eligible property owners and tenants.
  4. MSD offers reimbursement for eligible damages from sewer backups caused by the MSD public sewer.
  5. When a sewer backup or water intrusion is not caused by the MSD public sewer,  the property owner is often responsible for the cleanup and/or repairs.

View the press release

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July 09, 2024

Hamilton County Submits Phase 2B Plan for MSD's Wet Weather Program

Hamilton County has submitted its draft Phase 2B plan to reduce sewer overflows into local streams and rivers. This proposed 10-year plan is the next phase of MSD's wet weather program.

 

The U.S. EPA and other regulators must approve the plan.

 

View the proposed Phase 2B Plan

Learn about MSD's wet weather Program Plan

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July 08, 2024

Notice of Construction for South Fairmount - Sewer Replacement off Wahl Terrace

MSD will begin replacing deteriorated sewers off Wahl Terrace in South Fairmount in early July. Completion is anticipated by spring 2025, pending weather and field conditions.

 

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