MSD operates according to its Rules & Regulations, the document which serves as the basis for MSD's authority and responsibility. Rules & Regulations, approved by the Hamilton County Board of Commissioners, contains information on terminology, rates and jurisdiction which apply to MSD's operations. The sections below pertain to the Pretreatment Program. These documents require the free Acrobat Reader.
Disclaimer: These articles are provided for purposes of the Pretreatment Program. The comprehensive version of MSD Rules & Regulations, as well as all approved amendments to them, are available from the Rules & Regulations site. Note that Articles I, XV, and XXII are listed under the amendments on that site, as those articles were amended during April 2011.
MSD's Customer Call Center:
1600 Gest St.
Cincinnati, Ohio 45204
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