Tony Parrott: City, MSD Getting it Right
When it comes to tackling major challenges, the Cincinnati community has a long history of integrating innovation with hard work. The $3.2 billion federal consent decree requiring a massive overhaul of our sewer system is more proof of Cincinnati’s willingness to find innovative solutions that do more than solve a problem. Read more…
MSD’s Lick Run Project Continues to Move Forward
The Lick Run Valley Conveyance System (VCS) project in South Fairmount (which includes a mile-long urban waterway) is continuing to move forward. Read more...
Upcoming Public Hearings
December 3, 2014 & December 8, 2014: To consider the 2015 Metropolitan Sewer District of Greater Cincinnati's (MSD) Operating Budget, the 2015 MSD Capital Improvement Program (CIP), and to consider a revised rate structure for MSD sewerage service charges and surcharges. Learn more...
The Metropolitan Sewer District of Greater Cincinnati (known as MSD or MSDGC) serves the wastewater removal and treatment needs of residents and businesses in Hamilton County, Ohio. The Board of County Commissioners of Hamilton County, Ohio established MSD in 1968 pursuant to Section 6117 of the Ohio Revised Code. Under the 1968 agreement, the City of Cincinnati agreed to operate and solely manage MSD’s daily operations and sustainability.
MSD's employees work at facilities located throughout the county, and provide service to customers in most of the county's municipalities and townships as well as in the City of Cincinnati. Read More...
MSD has been again nationally recognized for Excellence in Management by NACWA, effective through 2014. MSD has now earned this prestigious designation three consecutive times beginning in 2005. This award honors MSD management and staff for their significant efforts toward improved efficiency and effectiveness.
Area high school students will have the opportunity to gain work experience this summer in a range of professional and technical fields. (Video from SIA 2013 graduation) Frequently Asked Questions are answered in the SIA FAQs. For more information Please visit the Student Intern Academy or Project Rebuild web sites.
MSD has exciting careers in civil, industrial, mechanical, chemical, and environmental engineering and other technical and scientific fields. The Metropolitan Sewer District of Greater Cincinnati (MSD) is community oriented and focused on environmental excellence. MSD is also a great place to work! Learn more about MSD Career Opportunities.
MSD's Customer Call Center:
Report a Sewer Emergency
If you are a Hamilton County resident or property owner and are experiencing a sewer backup, you must report the problem immediately (within 24 hours of first noticing it) to MSD's Customer Call Center.
Operators are available 24 hours a day, 7 days a week at (513) 352-4900.
For Sewer Backup events, you may also submit your request online.
Report an Odor
If you are experiencing an odor from an MSD wastewater treatment plant, please contact our Odor Complaint Hotline.
MSD 2015 Budget
Learn more about MSD’s proposed 2015 Operating and Capital Improvement Program (CIP) Budget.
Project Groundwork/Consent Decree Reporting
MSD regularly reports on Project Groundwork/Consent Decree progress to the U.S. EPA, Ohio EPA, Hamilton County Commissioners and community stakeholders. Please visit our Consent Decree Updates page on the Project Groundwork website.
If you think your sewer bill is too high because of a problem that caused water usage that did not go down the drain or enter the sewer system, MSD will review your account to see if it can be adjusted. Download the MSD Account Review Request form to submit a request for an Account Review.
Customer Care Links
Directions to MSD's Mill Creek Campus