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Customer Service
Online Bill Pay & Rate Information Permits & Records Industrial User Resources Forms & Documents Consent Decree Water-In-Basement Wet Weather Improvement Plan CSO Public Notification Publications & Presentations More Customer Service Topics...
Projects & Information
About MSD Capital Improvement Program (CIP) Green Infrastructure Program Sewer Overflows System Wide Model Radar Rainfall Wet Weather Bundles Construction Contracts Construction Notices Food Service Establishments & Restaurants Records Policy
News
the INSIDE story
MSD has published the May 2008 issue of its newsletter, the INSIDE story.
Sustainability Video
MSD has produced a brief Anniversary Video discussing Sustainability (Windows Media WMV format).
CIP Project Locator Map Available
The Project Locator Map is an online mapping tool enabling the public to learn more about MSD's Capital Improvement Program.
Wet Weather Improvement Plan
Learn how MSD's management and staff are addressing issues related to wet weather in our community at our Wet Weather Improvment Plan site.
Other News...
WCPO story and video on MSD response to heavy rains in Greater Cincinnati (click to view in new window)

Metropolitan Sewer District

The Metropolitan Sewer District of Greater Cincinnati (MSD, or MSD-GC) serves the wastewater removal and treatment needs of over 800,000 customers in Hamilton County, Ohio (USA).

Contacting MSD

Sewer Emergencies
If you are having a sewer emergency, including a Water-In-Basement event, please contact our Customer Service staff at (513) 352-4900.
Other Issues
For non-emergency concerns, please visit our Customer Service page. You can find answers to Frequently Asked Questions (FAQs), as well as contact information for our offices.
Visiting MSD
Directions to MSD's Mill Creek Campus

Excellence in Management

MSD has been honored for Excellence in Management by NACWA, effective through 2007. MSD is one of only seven utilities in the country to receive this prestigious designation in 2006. This award honors MSD management and staff for their significant efforts toward improved efficiency and effectiveness.