MSD and GCWW Featured in National Jobs Economic Report
A new national jobs economic report showcases MSD's and GCWW's efforts in the rebuilding of America's water infrastructure. Read More...
MSD and GE Team Up on Software Technology to Capture CSO Data
MSD is partnering with GE Intelligent Platforms and Cincinnati-based Gray Matter Systems to use the Proficy® suite of software to capture flow data on combined sewer overflows (CSOs). Read More...
Request for Qualifications (RFQ) for Construction Manager at Risk for the Lick Run Valley Conveyance System
MSDGC requests Qualifications Statements from interested Offerors to provide professional services through the use of a Professional Agreement (PA). In general, these services include, but are not limited to, activities associated with the development and construction execution of the Lick Run Valley Conveyance System (VCS) Project. Learn More...
Upcoming Public Hearing
September 17, 2014: Public Hearing on improvement to construct Sanitary Sewer Project No. 6194, Project ID 10370045, Mt. Carmel Road, Vicbarb Lane and Apple Blossom Lane Local Sewer Learn More...
Shields Street Sinkhole Sewer Repairs Complete
The Metropolitan Sewer District of Greater Cincinnati (MSDGC) has completed the repair of a nearly 100-year-old sewer line under Shields Street, which collapsed in June and caused a sinkhole that closed the street for more than a month. Read More...
More than just a Sewer System
MSD Executive Director shares his vision for transforming a community by leveraging infrastructure investments that will spark other investments. The Cincinnati Herald highlights the effort, Read More...
MSD Honored with Platinum Peak Performance Award
The National Association of Clean Water Agencies (NACWA) has recognized the Metropolitan Sewer District of Greater Cincinnati's Taylor Creek Wastewater Treatment Plant with the prestigious Platinum Peak Performance Award for 16 years of consecutive 100% compliance with the National Pollutant Discharge Elimination System (NPDES) permit. Read More...
The Metropolitan Sewer District of Greater Cincinnati (known as MSD or MSDGC) serves the wastewater removal and treatment needs of residents and businesses in Hamilton County, Ohio. The Board of County Commissioners of Hamilton County, Ohio established MSD in 1968 pursuant to Section 6117 of the Ohio Revised Code. Under the 1968 agreement, the City of Cincinnati agreed to operate and solely manage MSD’s daily operations and sustainability.
MSD's employees work at facilities located throughout the county, and provide service to customers in most of the county's municipalities and townships as well as in the City of Cincinnati. Read More...
MSD has been again nationally recognized for Excellence in Management by NACWA, effective through 2014. MSD has now earned this prestigious designation three consecutive times beginning in 2005. This award honors MSD management and staff for their significant efforts toward improved efficiency and effectiveness.
The OKI Regional Council of Governments is updating a policy plan to improve quality of life and service to the public in southwest Ohio, northern Kentucky, and southeast Indiana, and they want to hear from you. Issues in the plan affect everyday life in the region, such as congestion on roadways, the attractiveness of communities for business and job creation, housing for all ages, income levels and family types and adequate water and sewer facilities. The draft plan and questions to invite feedback are available on-line. To find out more and share your opinions, visit www.howdowegrow.org and view this short informational video.
Area high school students will have the opportunity to gain work experience this summer in a range of professional and technical fields. (Video from SIA 2013 graduation) Frequently Asked Questions are answered in the 2014 SIA FAQ. For more information Please visit the Student Intern Academy or Project Rebuild web sites.
MSD has exciting careers in civil, industrial, mechanical, chemical, and environmental engineering and other technical and scientific fields. The Metropolitan Sewer District of Greater Cincinnati (MSD) is community oriented and focused on environmental excellence. MSD is also a great place to work! Learn more about MSD Career Opportunities.
MSD's Customer Call Center:
Report a Sewer Emergency
If you are a Hamilton County resident or property owner and are experiencing a sewer backup, you must report the problem immediately (within 24 hours of first noticing it) to MSD's Customer Call Center.
Operators are available 24 hours a day, 7 days a week at (513) 352-4900.
For Sewer Backup events, you may also submit your request online.
Report an Odor
If you are experiencing an odor from an MSD wastewater treatment plant, please call our Odor Complaint Hotline.
Operators are available 24 hours a day, 7 days a week at (513) 557-5979. Please call the hotline as soon as you notice the odor so we can investigate the source.
Note: If you are experiencing a sewer gas odor inside your home, please call MSD’s Customer Call Center at (513) 352-4900.
If you think your sewer bill is too high because of a problem that caused water usage that did not go down the drain or enter the sewer system, MSD will review your account to see if it can be adjusted. Download the MSD Account Review Request form to submit a request for an Account Review.
Customer Care Links
Directions to MSD's Mill Creek Campus