MSD Customer Care

MSD cares about its customers. We want to help you learn more about your sewer bill, reporting a sewer emergency, finding a permit and much more! Visit the links below for the information you need.

 

Contact Us

Report a Sewer Backup:
(513) 352-4900 24/7 or online

Customer Call Center:
(513) 352-4900 24/7

Project Customer Service:
(513) 557-3594

Development Services:
(513) 244-1330

Media Inquiries:
(513) 557-7095

Email:
MSD.Communications@cincinnati-oh.gov

MSD Mailing Address:
1600 Gest St.
Cincinnati, Ohio 45204

MSD Facilities and Directions