Transparency and Responsiveness

MSD is committed to transparency and responsiveness. Our customers (ratepayers) are our most important asset, even more than pipes and treatment plants. Is there something you'd like to know about MSD? Just ask. You can reach us by phone, email or letter. See the "Contact Us" section to the right.

We also post detailed information about our organization:

Contact Us

Report a Sewer Backup:
(513) 352-4900 24/7 or online

Customer Call Center:
(513) 352-4900 24/7

Project Customer Service:
(513) 557-3594

Development Services:
(513) 244-1330

Media Inquiries:
(513) 557-7095

Email:
MSD.Communications@cincinnati-oh.gov

MSD Mailing Address:
1600 Gest St.
Cincinnati, Ohio 45204

MSD Facilities and Directions